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Privacy Policy

Last updated: September 19, 2025


TAYLOR & JADE TORONTO (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and disclose your information when you visit or use our website or services, make a purchase, or communicate with us (collectively, the “Services”).
The terms “you” and “your” refer to anyone using or interacting with our Services.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
If you do not agree, please do not use our Services.


1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons.
When we do, we will update the “Last updated” date above and post the new version on our site.


2. Information We Collect
We may collect the following personal information depending on how you interact with our Services:

Information You Provide Directly:

  • Contact information such as name and address

  • Order details, including billing and shipping information

  • Account information, such as username, password, and security details

  • Customer service communications and inquiries

Information We Collect Automatically:

  • Device, browser, and IP address information

  • Pages viewed, time spent on the site, and interaction with Services

  • Referral source and other usage data collected through cookies or similar tools

Information From Third Parties:

  • Payment processors, fulfillment partners, and e-commerce platforms such as Shopify

  • Marketing, analytics, and advertising partners


3. How We Use Your Information
We use your personal information to:

  • Process and fulfill orders, including payment and delivery

  • Provide customer service and respond to inquiries

  • Improve our website, products, and Services

  • Communicate with you, including updates, promotions, and offers

  • Detect and prevent fraud or unauthorized activities

  • Comply with legal obligations


4. Disclosure of Your Information
We may share your personal information with:

  • Service providers (e.g., IT, shipping, payment processing)

  • Marketing or advertising partners

  • Legal authorities if required by law

  • Business affiliates or partners, or during mergers or acquisitions

We do not sell your personal information.


5. Cookies and Tracking
We use cookies, pixels, and similar technologies to enhance your experience, analyze traffic, and improve our Services.
You can disable cookies in your browser settings, but this may limit functionality.
For Shopify cookies, see https://www.shopify.com/legal/cookies.


6. Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect personal information from anyone under the age of majority.
If you believe a child has shared personal information with us, contact us to request deletion.


7. Security and Retention
We take reasonable measures to protect your information.
However, no system is completely secure.
We retain information only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.


8. Your Rights
Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent

  • Restrict or object to processing

  • Receive a copy of your information in portable form

To exercise your rights, please contact us at info@taylor-jadetoronto.com


9. International Transfers
Your information may be stored or processed outside of Canada.
We ensure appropriate safeguards to protect your information in accordance with applicable laws.


10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at info@taylor-jadetoronto.com
We respond within 24 hours on business days.