Shipping Policy

Last updated: September 17, 2025

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Free Shipping

We offer free shipping on all orders to Canada!

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Processing Time

Orders are processed within 1–3 days.

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Delivery Time

Estimated delivery is 7–12 days within Canada.

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Direct Shipping

Items ship directly from our trusted partners.
Depending on your order, you may receive multiple packages.

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Tracking

You’ll receive tracking information by email once your order has shipped.
Please make sure to provide a valid phone number at checkout to ensure successful delivery — many Canadian addresses are apartment-based, and carriers may need to contact you.

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Lost Packages

If your package hasn’t arrived within 30 days of shipment, please contact us for assistance.

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Questions?

For any questions about your order or delivery, please contact us by email at info@taylor-jadetoronto.com

We respond within 24 hours on business days.

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