Shipping Policy
Last updated: September 17, 2025
Free Shipping
We offer free shipping on all orders to Canada!
Processing Time
Orders are processed within 1–3 days.
Delivery Time
Estimated delivery is 7–12 days within Canada.
Direct Shipping
Items ship directly from our trusted partners.
Depending on your order, you may receive multiple packages.
Tracking
You’ll receive tracking information by email once your order has shipped.
Please make sure to provide a valid phone number at checkout to ensure successful delivery — many Canadian addresses are apartment-based, and carriers may need to contact you.
Lost Packages
If your package hasn’t arrived within 30 days of shipment, please contact us for assistance.
Questions?
For any questions about your order or delivery, please contact us by email at info@taylor-jadetoronto.com
We respond within 24 hours on business days.